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Why does churn show up too late?
By the time churn appears, it’s already too late to act.
S: At 42% and rising, form completion rate is one of the most encouraging numbers in the funnel.
C: The gap between form completion and activation is the mechanism layer of Churn Lag Distortion.
I: The economic consequence of Churn Lag Distortion is hidden revenue leakage at scale.