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Why does revenue look strong but growth isn’t sustainable?
Revenue metrics look healthy but underlying growth is weak.
S: At 118%, NRR signals that the existing customer base is worth more at the end of the period than at the beginning — without any new customer acquisition.
C: The mechanism is the net calculation that combines base retention and expansion into a single output.
I: When GRR is 82% and NRR is 118%, the thirty-six percent expansion revenue share is covering an eighteen percent base erosion and producing twelve percent net growth.